
Your Neighborhood Ice Cream Shop in Western North Carolina

Finding the perfect local ice cream shop means discovering a place that feels like home, serves exceptional quality, and welcomes your family with genuine warmth. For over 10 years, Jack The Dipper has been that special place for communities across Western North Carolina. With four locations in Bryson City, Sylva, Waynesville, and Franklin, we're your neighborhood ice cream destination where every visit feels like coming home to grandma's house for a sweet treat.
What Makes Jack The Dipper Your Go-To Ice Cream Shop
When you choose an ice cream shop, you're choosing more than just a place to buy dessert – you're choosing an experience, a commitment to quality, and a relationship with your community. Jack The Dipper stands out among Western North Carolina ice cream shops because we never compromise on what matters most. Every scoop is hand-dipped, never soft-serve, ensuring you get the premium quality and generous portions you deserve.
Our dedication to variety means you'll find more flavors at Jack The Dipper than anywhere else in the region. We constantly rotate seasonal specialties alongside classic favorites, giving you reasons to visit again and again. Our staff loves helping customers discover new favorites, offering samples and recommendations based on your preferences. This personal touch transforms a simple ice cream purchase into a fun exploration of flavors.
The warm waffle cones that have become our signature are baked fresh throughout the day at every location. This commitment to freshness requires extra effort, but we know you can taste the difference. When that warm, crispy cone meets cold, creamy ice cream, magic happens – and that magic is what keeps families coming back to Jack The Dipper for over a decade.

Four Locations Serving Western North Carolina Communities
Our Bryson City location at 225 C Everett St has been serving locals and visitors since we first opened our doors. Nestled in the heart of this charming mountain town, our Bryson City shop is perfectly positioned for families exploring the Great Smoky Mountains, rafting enthusiasts coming off the Nantahala River, and train riders returning from scenic rail adventures. Call us at 828-488-4447 or stop by to experience small-town hospitality with big-city flavor selection.
In Sylva, you'll find us at 280 Asheville Hwy Ste 4, serving the Jackson County community including Western Carolina University students, local families, and visitors exploring this vibrant college town. Our Sylva location offers the same extensive flavor selection and hand-dipped quality in a convenient location. Reach us at 828-586-9441 to learn about current flavors or special offerings.
The Waynesville shop at 76 Waynesville Plaza brings Jack The Dipper's premium ice cream to Haywood County. Whether you're a local resident or one of the many visitors drawn to Waynesville's arts scene and mountain beauty, our shop is your destination for hand-dipped excellence. Contact us at 828-246-9766 for information about our current offerings. Our Franklin location at 1024 Georgia Road serves Macon County with the same commitment to quality and community. Call 828-349-5798 to connect with our Franklin team.
What Makes Our Ice Cream Shops Special
Jack The Dipper has been Western North Carolina's favorite ice cream destination for over a decade. Here's what makes our shops the perfect place for your next sweet treat.
Convenient Locations Throughout WNC
With four strategically located shops in Bryson City, Sylva, Waynesville, and Franklin, Jack The Dipper makes it easy to satisfy your ice cream cravings no matter where you are in Western North Carolina. Each location offers ample parking, comfortable seating, and the same high-quality experience. Whether you're a local running errands or a visitor exploring the mountains, there's a Jack The Dipper nearby ready to serve you with a smile and a generous scoop.
Family-Friendly Atmosphere
Our shops are designed to welcome families with children of all ages. The warm, inviting atmosphere feels like visiting grandma's house – comfortable, safe, and filled with love. Our patient, friendly staff enjoys helping kids choose their flavors, and we always have options that appeal to even the pickiest young eaters. Many families make weekly visits to Jack The Dipper part of their routine, creating traditions and memories that last a lifetime.
Supporting Local Communities
Jack The Dipper isn't just an ice cream shop – we're active members of the Western North Carolina communities we serve. Through our fundraising programs, we help local schools and organizations raise money for important causes. We hire local staff, support community events, and take pride in being a gathering place where neighbors become friends. When you choose Jack The Dipper, you're supporting a local business that gives back to the community.
